Experience
Virtual Assistant
• Research
• Data entry
• Data analysis and report writing
• Customer Relation – reporting and monitoring customer feedbacks and interaction forums.
• Account opening, registration and management • Communication- Phone and Emails.
Telesales and Customer Service Support
• Managing of clients’ data and information using ERP System.
• Chatting with customers on the website and messaging
• Making an average of fifty calls and emails a day.
• Generate reports and manage sales productivity in a CRM System.
• Converting leads to customers.
• Following up on existing clients and potential customers.
• Giving reliable advice to clients on matters concerning insurance.
• Organizing meetings with clients.
• Closing deals.