Motivated IT support technician seeking a new position in a dynamic, growth-oriented workspace focused on cultivating exceptional customer experience and a positive work environment. With experience handling networking concerns, implementing new software, installing new hardware, and addressing user concerns, I bring attention to detail and a dedication to technical improvement to each job.
I worked as a computer technician and my work included user training in Microsoft Windows, Microsoft Office, and cybersecurity awareness. Offering user support to on-site and of site users using various remote methods. My work also involved windows client management: Windows installations, updates, and computer hardware maintenance. I also offered mobile platform support for iOS and Android users. Network cable installation as well as optical fiber installation and splicing was part of my work.