Crafted Projects
Smart learning program - UAE
https://www.moe.gov.ae/En/SmartLearning/Pages/Home.aspxExperience
Product support specialist
Collect and manage the client requirements.
Provide the second level of support for the hospital clinical support team.
Conduct training sessions for the hospital staff.
Cerner HIMS/ LIS Application Specialist
Providing the HIS Application & Infrastructure support to the end users.
Proving the super user training on the correct workflow for each department
Uses established fact-finding procedures, knowledge of pertinent processes and procedures, and familiarity with related programming practices, software, and hardware to provide required analysis of user problems.
IT Field Engineer
Provide the second level of support for the schools' infrastructure network like smart boards and Wi-Fi access points
Local Network Administrator
Monitor security and performance logs (Servers, firewalls, IPS, etc.)
Setup and maintain LAN security.
Implement new system upgrades and patches to existing systems.
Prepare progress reporting and other statistical reports.
Generate utilization and capacity planning reports and recommend system improvements.
Provide diagnostic, problem solving and referral services for Windows environment.
Technically support Microsoft Windows forest, domains, objects and all other Windows components.
Bachelor Degree in Informatics Engineering
Bachelor Degree in Informatics Engineering – Computer systems and networking– Faculty of informatics engineering Damascus-Syria