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freelancer
Kuda Much
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Member since September 20, 2021
Profile health 85%

Disruptive Innovator

Agile IT Systems professional with seven years working experience with reputable FinTech institutions. Proven candidate who has managed digital payment products in emerging payment technologies, mobile and wallet services as well as Merchant services. Experience in business computing and real-time IT systems management, IT vendor relationship management and effective team supervision.

Experience

Business Development Manager

  •  Contitouch Technologies Private Limited
  •  Oct 2020 - Mar 2022

• Merchant Recruitment, Retention, Account and Porfolio Management
• Client Recruitment, Retention and Account Management
• Analyzing financial data and developing effective strategies to increase activity and raise profit margins
• Managing the ContiPay website, and developing content for ContiPay Social Media platforms
• Overseeing the Remittance of Merchants’ funds
• Responsible for formulating and implementing Business growth strategies

Business Support Lead

  •  Steward Bank Zimbabwe
  •  Oct 2017 - Jul 2020

Assist Operations teams to troubleshoot and resolve End-User issues on all Banking Systems

• Ensuring the provision of 1st line IT Support to Branches, E- Channels and Back Office Operations on all Systems
• Supervision of Technology Operations Team

• Weekly/Monthly Inter-departmental and Vendor engagements, issues escalation and subsequent resolutions

• Ensuring Bank Systems Uptime and Online Availability • Change Management Administration; Delegation and Supervision