Upgraded 100+ machines from Windows 7 to Windows 10 in an organisational operating system upgrade.
Managed Library Information System and Webstore to cater for nationwide availability of standards for more than 500,000 users.
Assisted in setup and installation of Fortigate firewall on 500 node organisation network.
Provided first line response for users requiring assistance with IT issues and problems.
Developed good working knowledge of PC hardware and networks.
Systems Administrator & Web Developer
Standardised documentation to include proposals, test plans, user guides and final reports for 20+ software and web development projects.
Slashed security breaches by an average of 40% on all client websites and applications by introducing User Access Control and VPN setup.
Identified steps to reduce the web development process to 1 month.
Overhauled 10+ websites (including company website) to spruce up functionality and UI/UX - decreasing bounce rate by an average of 15%.
Developed an implementation model for Moodle LMS to aid online classes during the pandemic - implemented Moodle for 2 schools.
Conducted the migration of the company web hosting server while simultaneously implementing a disaster recovery plan - the new environment reduced costs by $5000 per year.
Software Developer/IT Support
Working with a team of 3 Software Developers to build an Information System that aides in data retention for organisations that deal with children in the UK.
Implemented the DevOps process to aid software development within the company
Assisted company domain migration to Azure AD.
Redesigned the Kurira Android mobile application and Website to optimize for user experience.
Currently building an airtime/credit reselling platform that covers 550 networks in 160 countries.